Customer Service Representative Nordics in Maastricht
29-01-2019 |
Referentie: 021701-L1 |
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Regio |
Maastricht |
Werkuren |
40 uur per week |
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Are you looking for a great Customer Service job with a lot of responsibility in a small informal team?
Then this job can be the right match!
For our relation in Maastricht, we're looking for a Customer Service Representative for the Nordics.
In this job, your goal is to maintain and/or increase customer loyalty by supporting the customer from ordering till delivering.
Further, the associate is responsible for managing orders in accurate, timely and professional way.
Responsibilities:
- Handling of customer enquiries;
- Handling of quotations/ offers;
- order handling;
- follow up on customer request;
- building strong customer relationships;
- maintaining customer related and sales date.
Wat vragen wij
We are looking for a candidate matching the following profile:
- MBO+ - degree (commercial or logistics);
- General knowledge on business and work processes (supply chain);
- Relevant experience in a customer service related environment or a business environment is mandatory;
- Excellent knowledge of the English language and a Scandinavian language;
- Knowledge of the Dutch language is preferred;
- Computerliterate (advance knowledge of MS-Office);
- SAP and Material Resource Planning (MRP) system knowledge are preferred;
- Fulltime available and living in the Maastricht area.
Wat bieden wij
The company offers;
- a direct contract at the company
- a fulltime position for 40 hours a week
- working during office hours (between 08h00 and 18h00)
- a good salary
- a 13th month salary
- some interesting other benefits such as a pension plan and travel expenses
Of course, they also offer a challenging position within a growing international organisation, with lots of possibilities for the long-term.
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