Customer Service Agent

For one of our logistics customers at Maastricht-Airport, we are looking for a Customer Service Agent.

• Our client offers an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported
• It is a dynamic work environment in every sense of the word.
• Primary and secondary benefits are competitive.
• The startsalary is €1850 gross per month, you will also receive travel allowance.

You will be in charge with the following main tasks:

• Co-ordinate the customer order fulfilment process by identifying, recording and maintaining all appropriate customer, product and delivery information
• Make tailor made solutions towards exciting and prospect customers by proposing solutions, taking quality and pricing into account
• Organize shipments from A-Z and ensure a high level of quality at the best price
• Service follow-up by indicating possible anomalies that may occur during the transport and find the best way to solve or limit the consequences
• Handling incoming customer complaints

• You are accurate and focused, have strong communicative capabilities, knowledge of transportations means and all administrative processes, good selling techniques
• Higher vocational education level (equivalent to Dutch MBO / MBO+ level)
• Language skills both verbal and in writing in English, German is a plus
• Willing to work in shifts 07:00-20:00 and weekend (1x per 6 weeks)
• You are living in the area of Maastricht-Airport (NL)

If you need more information about this job opportunity, please call Lenny Gerards at 046-2077010. Do you want more information about us? Please feel free to look at www.flexibilitylimburg.nl