German Customer Service representative Maastricht Airport

13-02-2019	Referentie: 021943-L1
Regio	Maastricht Airport
Werkuren	40 uur per week

 

For one of our relations in Maastricht-Airport, we're looking for a German Customer Service representative.
In this job, you're responsible for providing customer service support for customers and sales representatives.

Responsibilities:

• Promptly answer incoming customer calls and e-mails to place orders for products;
• Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made;
• Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service;
• Support customers with various enquiries about products;
• Send samples of the companies products to customers upon their request;
• Liaise with shipping, marketing, quality assurance and manufacturing to ensure that the companies products are available as soon as possible for shipment to the customer;
• Track progress of and be responsible for ensuring that custom kits are manufactured in a timely manner to meet customers' demands;
• Responsible for the timely and correct handling of reported RGA's;
• Back-up for other Customer Service Representatives and colleagues;
• Performs other related duties and tasks as required.

Wat vragen wij

For this job we're looking for candidates who match the following profile:

• Diploma of college education (MBO);
• A minimum of 2 years experience in an international customer service environment;
• Near native German and good verbal skills in English;
• Fulltime available (it's not possible to work parttime at this company);
• Experience with MS Office
  
  Are you looking for a new challenge and do you regognize yourself in this profile?
  Are you customer oriented, effectively in your work, accurate and a teamplayer?
  
  Then we're looking for you!

Wat bieden wij

We offer you:

• a challenging job at a stabile and growing international company;
• a fulltime job (40 hours/week) during office hours;
• a monthly salary is between € 2400 and € 2500,- gross, depending on experience.
  
  For more info , please look at this video: https://www.youtube.com/watch?v=PNy1vEYo0kY&feature=em-uploademail
  
  For more infomation, please contact us today! 0462077010 or email : zuidlimburg@flexibility.nl