Customer Service Representative Nordics in Maastricht

29-01-2019	Referentie: 021701-L1
Regio	Maastricht
Werkuren	40 uur per week

 

Are you looking for a great Customer Service job with a lot of responsibility in a small informal team?
Then this job can be the right match!

For our relation in Maastricht, we're looking for a Customer Service Representative for the Nordics.
In this job, your goal is to maintain and/or increase customer loyalty by supporting the customer from ordering till delivering.
Further, the associate is responsible for managing orders in accurate, timely and professional way.

Responsibilities:

• Handling of customer enquiries;
• Handling of quotations/ offers;
• order handling;
• follow up on customer request;
• building strong customer relationships;
• maintaining customer related and sales date.

Wat vragen wij

We are looking for a candidate matching the following profile:

• MBO+ - degree (commercial or logistics);
• General knowledge on business and work processes (supply chain);
• Relevant experience in a customer service related environment or a business environment is mandatory;
• Excellent knowledge of the English language and a Scandinavian language;
• Knowledge of the Dutch language is preferred;
• Computerliterate (advance knowledge of MS-Office);
• SAP and Material Resource Planning (MRP) system knowledge are preferred;
• Fulltime available and living in the Maastricht area.

Wat bieden wij

The company offers;

• a direct contract at the company
• a fulltime position for 40 hours a week
• working during office hours (between 08h00 and 18h00)
• a good salary
• a 13th month salary
• some interesting other benefits such as a pension plan and travel expenses
  
  Of course, they also offer a challenging position within a growing international organisation, with lots of possibilities for the long-term.